Privacy Policy

Last Updated: June 2026

This Privacy Policy explains how Rainbow Rocket Kids, a trading name of Lazy Duck Studios Ltd ("we", "us", or "our"), collects, uses and protects your personal information when you visit www.rainbowrocketkids.com, make a purchase, create an account or contact us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Who We Are

Rainbow Rocket Kids is a trading name of Lazy Duck Studios Ltd.

Company Number: 11509929

Registered Office:

5 Broadlands Avenue

Hockley

Essex

SS5 5EN

United Kingdom

 

Website: www.rainbowrocketkids.com

 

Email: hello@rainbowrocketkids.com

The Data Controller for this website is Emma Window.


What Information We Collect

 

Depending on how you use our website, we may collect the following information:

 

Information you provide directly

Name

Billing and delivery address

Email address

Telephone number

Order details

Customer account information (if you choose to create an account)

Information you provide when contacting us

 

Providing this information allows us to process your order and provide customer support.

 

Information collected automatically

 

When you visit our website we may automatically collect information including:

 

IP address

Browser type

Device information

Pages visited

Time spent on our website

Products viewed

Shopping cart activity

 

This information helps us improve our website and understand how visitors use it.

 

Cookies

 

Our website uses cookies and similar technologies to:

 

Keep the website functioning correctly.

Remember your preferences.

Improve your shopping experience.

Analyse website traffic.

Measure the effectiveness of our marketing.

 

We use trusted third-party services including:

 

Shopify

Google Analytics

Pinterest

Meta (Facebook & Instagram)

 

These services may also use cookies to help measure website performance and advertising effectiveness.

 

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

 

How We Use Your Information

 

We use your personal information to:

 

Process and fulfil your orders.

Arrange printing and delivery of your products.

Process payments.

Provide customer support.

Contact you regarding your order.

Improve our website and services.

Prevent fraud and protect our business.

Send marketing emails if you have chosen to subscribe.

 

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.

 

Sharing Your Information

 

We only share your information where necessary to operate our business.

 

This may include trusted third-party providers such as:

 

Shopify

Payment providers

Printing and fulfilment partners

Delivery companies

Google Analytics

Pinterest

Meta (Facebook & Instagram)

Professional advisers where required

Legal authorities where required by law

 

We never sell your personal information.

 

International Data Transfers

 

Some of the third-party services we use may store or process your information outside the United Kingdom or European Economic Area.

 

Where this happens, appropriate safeguards are used to protect your personal information in accordance with UK data protection laws.

 

Keeping Your Information Secure

 

We take reasonable steps to protect your personal information using appropriate technical and organisational security measures.

 

However, no website or internet transmission can ever be guaranteed to be completely secure.

 

How Long We Keep Your Information

 

We only keep your personal information for as long as necessary to:

 

Fulfil your order.

Meet our legal obligations.

Resolve disputes.

Prevent fraud.

Enforce our agreements.

Your Rights

 

If you live in the United Kingdom or another country with applicable data protection laws, you may have the right to:

 

Access the personal information we hold about you.

Correct inaccurate information.

Request that we delete your information where appropriate.

Restrict or object to certain processing.

Withdraw your consent for marketing at any time.

Request a copy of your personal information.

 

To exercise any of these rights, please contact us using the details below.

 

Third-Party Websites

 

Our website may contain links to third-party websites.


We are not responsible for the content, privacy practices or security of external websites and recommend that you read their own privacy policies before providing any personal information.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the services we use.

 

The latest version will always be available on this page.

 

Contact Us

 

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at: hello@rainbowrocketkids.com

 

If you are unhappy with how we have handled your personal information and we are unable to resolve your concern, you also have the right to make a complaint to the Information Commissioner's Office (ICO).

 

Thank you for trusting Rainbow Rocket Kids.

 

We are committed to protecting your privacy and handling your personal information responsibly.